Labor Toolkit

Monitoring and Evaluation of Labor Programs

ASSESSING FINANCIAL RETURNS

Governments, like the private sector, need to assess the financial costs and benefits of a work force restructuring program. Unlike the private sector, however, governments also need to assess a program's economic costs and benefits to society, or the economy, as a whole. The key questions and potential tools of analysis are summarized in table 7.1.

As outlined in module 1, the immediate triggers for work force restructuring are often financial crisis, not economic crisis. In such cases the financial analysis can be a more critical question for government than is economic analysis.

Table 7.1: Financial Analysis-Key Questions and Tools
Question Tool

How much will the program cost?
  • Initial estimates of total program cost, based on rough assumptions of severance costs (see the quick calculator on the accompanying CD-ROM)

What are the financial benefits? (How much money will government save?)
  • Net present value of net cash flows to and from government, taking account of savings in:
    - Salary and related costs and allowances
    - Retirement benefits
    - Other nonsalary benefits

How can the program be funded?
  • Financial gap between cost estimates and potential funding sources (consider budget sources, privatization revenues, commercial loans, donor funds, and so forth)

How long will the program take to pay for itself?
  • Payback analysis-how long before the costs of a labor program are recovered through savings in reduced wages and other labor-related costs?

What is the financial impact of different approaches to selection and work force restructuring?
  • Payback and net present value analyses for different groups of employees (grade, age group, operating units)
  • Analysis of alternative severance formulas

Looking at the economy as a whole, do the economic benefits of work force restructuring exceed its costs?
  • Substitution of financial costs and benefits with economic costs and benefits in analyses

Financial Costs–A Checklist

Table 7.2 provides a checklist of potential financial costs that may be incurred and that must be included when assessing financial returns. Essentially, the following equation captures the situation:

Financial costs = SC + RC + FC + CC + JC + TC + UC

Work force restructuring often uses batches of workers over time. The costs (and benefits) of future batches need to be discounted to a common present value.

where SC is the present value of severance costs, RC is the current net value of retirement costs, FC is the existing value of transportation for worker and family, CC is the cost of counseling, JC is the cost of job-search assistance, TC is the cost of training, and UC is the present estimated value of unemployment benefit and other social payments,

When collating those costs the implementing agency will need to ensure that:

Financial benefits should also be considered in the context of government as a whole, not just of the infrastructure enterprise.

Table 7.2: Checklist-Financial Costs of a Labor Program
Item Comments and examples
Direct costs of separation

Present value of severance costs (SC)
  • Includes all the costs described in module 5: ex gratia, statutory payments, gratuity, bonuses, allowances per enterprise rules, payments negotiated in individual or collective labor contracts.

Net present value of retirement costs (RC)
  • Estimated present value of future obligations to provide retirement benefits (using realistic estimates of life expectancy, investment returns, and so forth)
  • Costs should include possible arrears in pension contribution and any additional investments needed to ensure the financial sustainability of the pension scheme.

Present value of transportation for worker and family (FC)
  • Costs vary according to the enterprise (central or dispersed), country (size, transportation costs), nature of the work force (locally hired or nationally hired).
Redeployment costs

Counseling (CC)
  • Counseling costs based on expected take-up rates.
  • Assume that almost all workers will receive counseling.

Job-search assistance (JC)
  • Little data on actual uptake in severance programs-perhaps 60-75 percent

Training (TC)
  • Only a percentage of the work force is likely to undertake training-perhaps 10-30 percent, according to experience.
Other costs

Present value of estimated additional unemployment benefit and other social payments (UC)
  • Costs of social insurance to workers: Estimate additional social insurance payments according to rules. Estimated periods of unemployment can be derived from social security records, public employment service records and interviews, private sector placement agencies, and surveys of workers displaced previously.

Financial Benefits-A Checklist

Table 7.3 summarizes sources of benefits from a labor program, as portrayed by the following equation:

Financial benefits = W + R + B + O + P

where W is the present value of wage savings, R is the current net value of retirement benefits saved, B is the present value of savings in kind (nonwage allowances and other benefits), O is the current value of reduced operating costs, and P is the estimated increase in PPI transaction proceeds resulting from the labor force adjustment.

As with costs, benefits should be assessed in the context of overall government spending. If an enterprise gains cost savings as a result of the transfer of staff to another enterprise or elsewhere in government, then overall there is no cost saving to government (as in the example of the transfer of Aqaba rail employees to the Jordan Phosphate Mines Company, described in module 4, box 4.6). The pension analysis similarly needs to consider the whole government context. If pension costs are merely transferred from the enterprise to another publicly guaranteed scheme, then there may be no cost saving for government.

Table 7.3: Checklist-Financial Benefits of a Labor Program
Item Comments and examples
Direct benefits of separation

Present value of wage savings (W)
  • This is usually the largest single source of savings: Includes wages of separated staff plus additional costs, allowances per enterprise rules, payments negotiated in individual or collective labor contracts.
  • Eliminating ghost workers may be an important and immediate source of financial savings in some enterprises.

Net present value of savings in retirement benefits (R)
  • Some pension costs must be paid even without restructuring, so the difference between what would be paid with and without the labor program should be estimated.
  • Benefits also arise from the elimination of ghost pensioners.

Present value of savings on benefits in kind-both variable and semivariable (B)

These benefits can include but are not limited to:
  • Transportation to work, subsidized food (canteens), and heating fuel costs
  • Reduced medical costs
  • Child support and childcare (kindergartens)
  • Free or subsidized housing or reduced housing maintenance costs.
Other benefits

Present value of reduced operating costs (O)
  • Reduced costs, such as transportation and vehicle costs, reduced administration costs (fewer support staff), reduced pilferage.
  • In some cases disposing of employee housing (perhaps cheap sales to workers), surplus offices, depots, and vehicles will reduce running costs.

Estimated increase in PPI transaction proceeds as a result of work force restructuring (P)
  • Increase resulting from downsizing per se.
  • Increase (or decrease) resulting from more (less) flexible labor contracts.
  • Increase resulting from faster PPI transaction.
  • These may be difficult to estimate but are potentially significant. López-de-Silanes (2002) found that a 20 percent reduction in the work force before privatization led to a 24 percent increase in net privatization price (see box 7.5).

Most benefits are self-evident, but pensions can be complex. In a defined-benefit plan with a high ratio of pensioners (receiving pensions from the plan) to employees (contributing to the plan), a large number of departures could tip the plan into financial insolvency. Complexity can also arise if different workers within enterprises have different pension programs. To illustrate, if some workers are public servants and others are enterprise workers subject to a general labor code, net savings to government might be higher for retrenchment of the public servants because they have more generous pension benefits.

Financial Payback Analysis

The simplest costbenefit analysis that the implementing agency can make is an undiscounted financial payback.

Where the costs of work force restructuring are wholly front-loaded, the simplest method of analysis that could be considered is undiscounted payback (or breakeven) analysis. In the example presented below, an initial expenditure of $100,000 in severance payments is "paid back" by the end of year 4 as a result of annual savings (wages and other staff costs) of $25,000. The simple payback (or breakeven) period is calculated as the number of years it takes for the wage bill savings to equal the financial costs-in this case 4 years.

Year Work force
restructuring
costs ($)
Cash
savings ($)
Net cash
flow ($)
0 100,000 -100,000
1 25,000 -75,000
2 25,000 -50,000
3 25,000 -25,000
4 25,000 0
5 25,000 25,000
6 25,000 50,000

The introduction of discounting in the above example gives a more accurate picture of the payback period. By taking into account the lesser value of money tomorrow instead of today and assuming an annual discount rate of, say, 10 percent, the initial expenditure of $100,000 is paid back not at the end of year 4 but during the course of year 5.

Most evaluations of work force restructuring programs reveal very fast payback periods.

Year Word
force
restr-
ucturing
costs
Cash
savings
Present
value
factor
Discoun-
ted
values
at
10% ($)
Net
Net
flow
($)
0 100,000 1.000 100,000 -100,000
1 25,000 0.909 22,725 -77,275
2 25,000 0.826 20,650 -56,625
3 25,000 0.751 18,775 -37,850
4 25,000 0.683 17,075 -20,775
5 25,000 0.621 15,525 -5,250
6 25,000 0.564 14,000 88,850

The payback period is calculated on the basis of the fraction of year 5 needed to bring net cash flow to zero. In this case:

Payback = 5 -(-5,250/25,000) = 5.21

Some Results of Payback Analyses

In a survey of work force restructuring programs in six countries, Svejnar and Terrell (1991) found that payback periods varied from just four months to 4.7 years. Haltiwanger and Singh (1999) evaluated the financial returns of 41 downsizing operations based on World Bank internal documents for a range of civil service and state enterprise retrenchment programs. Their evaluation included a discounted financial payback method, which assumed a 10 percent annual discount rate. For the 24 operations with sufficient information to calculate payback analyses, their results can be summarized as follows:

These findings are striking. On the one hand, many labor programs appear to offer exceptionally good rates of return. Few investment projects display such high financial returns as the 15 cases mentioned. Other programs, however, have not recovered their cost, often because of the problems of adverse selection and rehiring described in module 5.

Haltiwanger and Singh.

Many people would object to the idea that downsizing can be seen as a "productive" investment, but work force restructuring can be analyzed using the normal tools of investment appraisal.

Discounted Cash Flow Analysis

Work force restructuring can be viewed as a project. Classic investment projects are based on an (often high) initial capital investment, followed by a stream of positive cash flows arising over a number of years. Those positive cash flows are derived from productivity improvements that lead to higher revenues or greater savings. Work force restructuring shares a similar pattern, so the tools of investment analysis can be applied equally well to a work force restructuring project as to a capital investment project. (A sample spreadsheet is presented on the CD-ROM.)

Sample spreadsheet for analysis of labor projects.

Where work force restructuring involves significant downsizing, it is difficult to persuade some to see this as a "productive" investment. Downsizing is productive, however, in the sense that it removes and reallocates unproductive labor to more productive activities elsewhere. It increases labor (and often total factor) productivity within the enterprise. Where there is a genuine surplus within the work force, the jobs are not "real" jobs, and surplus workers' marginal productivity within the enterprise is likely to be close to zero. Their expected productivity will be greater in other employment or other activities outside the enterprise.

When using discounted cash flow analysis techniques for labor adjustment, the implementing agency should check that:

Box 7.1: Indicators for Cost-Benefit Analysis

Three main indicators for cost-benefit analysis are:

  1. Internal rate of return (IRR) is the discount rate at which the future streams of costs and benefits are equal. The higher the IRR, the better the project, so the IRR method is a convenient way to compare different alternative options in labor programs.
  2. Net present value (NPV)is the difference between the discounted streams of future costs and future benefits. If costs exceed benefits, the NPV is negative; if benefits exceed costs, the NPV is positive. The NPV is the value, discounted to the present, of undertaking a work force restructuring project rather than not doing so. NPV assessments require that a predetermined discount rate is selected. One criticism of NPV assessments is that, when comparing alternative restructuring proposals, the decision rule would select the largest project (giving the highest NPV) over a smaller project with a higher IRR but a lower NPV.
  3. Benefit-cost ratio (BCR) is the ratio between discounted total benefits and costs. Thus, if the discounted benefits are $150 million and the discounted costs are $100 million, the BCR is 1.5 (and the NPV is $50 million). The BCR is a useful check to the NPV process, as a way of spotting program options that offer attractive NPVs only because they are large. Reporting of BCRs again demands mention of the discount rate used.

In complex activities, such as work force restructuring, a single number-be it IRR, NPV, or BCR-is unlikely to be enough for informed decisionmakers. Sensitivity analysis shows how variations in the key assumptions underlying the analysis influence the expected outcomes of the restructuring program. At its simplest, this means running a spreadsheet model under different assumptions and presenting these variations in a table.

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Labor Toolkit:
Framework and Overview

Labor Impacts of PPI

Assessing the Scope of Restructuring

Strategies and Options

Key Elements of a Labor Program

Engaging with Stakeholders

Monitoring and Evaluation

Overview

Assessing Financial Returns

Assessing Economic Returns

Evaluating Labor Market Programs

Monitoring of Labor Programs

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