Infrastructure services are vital to economic and social development. Many stakeholders therefore have an interest in the process and outcomes of private participation in infrastructure (PPI). This module guides the implementing agency in involving stakeholders, particularly workers and trade unions. Directions to more general resources on stakeholder consultation and communications are provided at the end of the module.
This section introduces the different forms of engagement and the sequencing of activities. It then discusses how to select different approaches and sequence the labor engagement process within the overall PPI transaction. It concludes with a brief discussion of the resource needs involved.
Designing an Engagement Strategy
Preparing a Communication Plan
Circumstances That Suit Cooperation
Box 6.1: OECD-Defining Government-Citizen Relationships in Policymaking
Box 6.2: Italy-Ministerial Change Facilitates Negotiations
Box 6.3: Manila Water-How a Trip to Buenos Aires Improved Understanding
Box 6.4: Trade Unions and Consultation
Box 6.5: Ghana Port Reform-Working Effectively with Unions
Box 6.6: Engagement Strategies in the Privatization of Sri Lanka Telecom
Box 6.7: South Africa Rail Restructuring-Widening the Negotiation
Box 6.8: South Africa Transport Sector Negotiations-A "Long and Arduous" Process
Box 6.9: From Confrontation to Cooperation in Indianapolis
Table 6.1: Outline of an Engagement Strategy (Illustration)
Table 6.2: Communications Plan Template
Table 6.3: Example of a Media Audit-Picking the Right Tools for the Task