These are links to the principal web sites referred to in the PPIAF Labor Toolkit. The addresses are correct at the time of publication, but web site addresses may change.
Hint: should you click on a link and discover that the page can't be found, it may be that the web site has been modified, and the web page address has been changed. Try deleting the last part of the web address, i.e. the portion following the last forward slash "/" and click on refresh or reload in the top bar of your browser's window. That will take you "one level up" in the web site directory and you may find there what you are looking for. If that doesn't work, try going to the home page, as there may be a search engine that can help you locate the information you are looking for
AFRICAN FORUM FOR UTILITY REGULATION (AFUR)
http://www1.worldbank.org/afur/ (Potential source of shared benchmarking information, to assist in assessing the size and scope of labor adjustment).
ARBITRATION AND CONCILIATION ADVISORY SERVICE, UNITED KINGDOM
http://www.acas.org.uk/ (This UK government site offers downloads and publications on handling redundancy and labor relations.)
ASIAN DEVELOPMENT BANK (ADB)
http://www.adb.org/ (Publications and reports on resettlement and mitigation of social impacts of restructuring. The ADB also publishes utility data books for the water and electricity industries in Asia, which may be useful for comparing labor benchmarks.)
COMMITTEE OF DONORS ON SMALL ENTERPRISE DEVELOPMENT
http://www.ilo.org/employment/sedonors (The site provides access to guidelines on business development services for small enterprises.)
EUROPEAN DATABASE OF BUSINESS INCUBATORS
http://europa.eu.int/comm/enterprise/bi/ (Site provides access to information on incubators in 28 European countries, case studies, benchmarking information, and a database of nearly 950 business incubators.)
INTERNATIONAL LABOUR ORGANISATION (ILO)
INTERNATIONAL TELECOMMUNICATIONS UNION (ITU)
http://www.itu.int/ (The ITU Telecommunications Indicators Database provides statistics on performance measures of telecommunications operators worldwide, including staffing).
INTERNATIONAL TRADE UNION ORGANISATIONS
Some international trade union organisations and affiliates are:
NATIONAL BUSINESS INCUBATOR ASSOCIATION (NBIA)
http://www.nbia.org/ (This site provides information about this organization's publications on business incubation and annual conferences. NBIA includes materials and experiences from developing as well as industrial countries.)
OECD (ORGANIZATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT).
http://www.oecd.org/puma/ (The OECD site provides information on engagement between government and citizens, and guidelines for multinational enterprises).
PPIAF (PUBLIC-PRIVATE INFRASTRUCTURE ADVISORY FACILITY)
http://www.ppiaf.org/ (Site provides access to other PPIAF Toolkits, as well as information about PPIAF and about how governments and other agencies can access PPIAF resources to accelerate infrastructure development.)
SOUTH ASIA FORUM FOR INFRASTRUCTURE REGULATION (SAFIR)
http://www.safir.teri.res.in/ (Potential source of comparative benchmarking information)
WATER UTILITIES PARTNERSHIP (WUP)
http://www.wupafrica.org/ (Provides a regional forum for urban water utilities in Africa to share performance data, and is source of benchmarking data).
WORLD BANK SITES
U.S. AGENCY FOR INTERNATIONAL DEVELOPMENT
USAID microenterprise site: http://www.usaidmicro.org/ (Site includes papers on the use of vouchers in the delivery of small business development services.)
UNITED STATE DEPARTMENT OF LABOR